Don't Have a 3d Printer?
If you don't have a 3d printer and wish for our previous Kickstarter to be printed we can help! we have teamed up with RoleplayingTerrain, and they are licensed to print our products!
After this Kickstarter we will see if we can get these printed out as well!
Last updated: July 05, 2017 15:36
Are these a Physical Product or Digital?
These are STL Files for 3d Printing and are not physical products., I will be emailing the Files In September :)
Last updated: July 16, 2017 16:16
Can I Sell the 3d Models or 3d Prints?
We had a few people asking if they are allowed to sell 3d printed models or files.
Short answer is Please Don't :)
These are personal files for printing for yourself, we don't mind you printing for friends but dont make them pay for them ( Everyone should have awesome scenery on their table-top!)
If You are Wanting to become a Licened Printer, Message us!
Last updated: July 11, 2017 15:00
Do All Pledges Get The Extra Building Sets In Stretch Goals
Only the £50 Pledge and up get them all added to their pledges, any below can add them as a choice!
Last updated: July 12, 2017 17:01
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
Why can’t I log into my account?
Request a login link to your survey by entering your email here:
BackerKit will send you an automated email with an invite link to whatever email you pledged with.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
Can I upgrade or get multiple copies of my pledge?
This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.